Selke, raimond (2013) the importance of foreign language skills in the tourism sector: a study of employees’ perceptions in hotels in malaysia in: the 3rd advances in hospitality and tourism marketing & management conference, 25-30 june 2013, taipei, taiwan. Importance of training in hotel industry - a case study of hilton hotel , cyprus author: shamim ahammad where the hospitality industry and tourism industry the importance of staff training is a very essential part of human resources management in the. Welcome is a course for people working or planning to work in the tourism industry at the lower intermediate to intermediate level it covers a range of work areas--hotels, restaurants, travel agencies--and focuses on the employees dealing with customers in a variety of typical situations.
Author javier cañas villarreal and lola pérez valdés javier cañas is an english professor at formatic barcelona school for higher university studies, where he teaches english to students of the bachelor’s degrees in tourism, business administration management, and public relations and marketing he completed a master’s degree in applied linguistics and language acquisition at the. Case study: renaissance shanghai yuyuan hotel business economics and tourism 2010 1 topic the importance of staff training in the hotel industry case study: renaissance shanghai yuyuan hotel year 2010 language english pages 50 + 7 appendices name of supervisor helena alamäki in any kind of business, human resources are the most powerful. Abstract the study is undertaken to understand the importance of english language skills in the indian hospitality industry, and the gaps therein. Briefing you about the many advantages of english language is maybe enough for you to understand that communication skills are a crucial element of hospitality industry sidewise, it is also important to understand the performance expectations since.
The english of tourism is a collection of essays that would appeal to the hotel and restaurant staff , lexicographers , professors , researchers , students , tour-guides , tour. Students of tourism should be aware of the enormous importance of english in their education because it is an essential tool in any field of their future activity: management, tourist information, promotion of tourist. Well, according to my knowledge in today’s world people realize the importance of english it is the most widely spoken native language in the world english may not be the most spoken language in the world, but it is the official language in a large number of countries english is indisputably. The authoresses, through a questionnaire, explore the importance of communication skills (speaking, reading, listening and writing) in english language among hospitality employees and students.
The role of the english language in the tourism industry ravantharanathe rao faculty of communication and modern languages universiti utara malaysia kedah, malaysia however, the results obtained indicate that the role and importance of the english language in the tourism industry is relative to job function. English language teaching and learning in thailand in this decade arunee wiriyachitra abstract the importance of english as a world language, the advance of technology and education reform envisaged by the new thai constitution are key determinants for new developments for english language teaching and learning in thailand in this decade. Importance of english language plays and important role in human life out of all the languages in the world, english is considered as the international language the british rules introduced english in indian schools english is a window language it is the most widely spoken language in the world. The importance of language learning to regional development and tourism competitiveness the greater caribbean region boasts linguistic plurality as a result of its colonial history: english, french and spanish are the three main languages spoken in the region, which are among the most spoken languages in the world and could offer the region a.
The importance of good cooperation between the language/hospitality teaching programmes and the croatia tourism authority is a high priority if the development of steady all-year-round tourism is. So, english is important for teenagers in tourism industry or a hotel this is because the english is a international language in the world and in hotel every day need to serve the different kind of guest so the teenager cannot without the english in every day. The hospitality industry is highly competitive and requires a strategy to earn and retain a customer's business in this lesson, you'll learn more about the importance of hospitality marketing and.
If you want to expand in the tourism industry, you should be able to reach out to foreign customers who may not speak your language and provide them with as much information as possible in their native language. The importance of foreign language education to the hospitality industry kluge, e alan in the hospitality industry there are three major needs for study of a foreign language: (1) the need to communicate with non-english speaking employees, (2) the need to assist foreign travelers and (3) the need to work in a non-english speaking country. The importance of learning elegant english for hospitality and tourism the hospitality and tourism industry requires high-level professional english guests are usually tourists and business travellers that are well-versed in the language.
The importance of english in education and student’s life cannot be denied english remains a major medium of instruction in schools there are large number of books that are written in english language. Today, tourism is a major source of income for many countries, and affects the economy of both the source and host countries, in some cases being of vital importance  tourism suffered as a result of a strong economic slowdown of the late-2000s recession , between the second half of 2008 and the end of 2009, and the outbreak of the h1n1.
The tourism industry is one of the fastest growing areas in our country, as well as an important source of income, not only in argentina, but in several economies around the world this industry is very diverse, since it includes workers and clients with different languages, ethnicities and cultures, which makes the english language [. English has became one of the most important language in the word and it a communication language at the moment english language has many penefets such as it is important to study in the university also it is important to travel any where in the world english is the basic language for the study some sciences medicine, economics and engineering. Why is localization a key point in the tourism and travel industry what happens when a website is originally created in english if we consider that the native english speaking market is just a small percentage of the whole market – “one out of four of the world’s population speak english to some level of competence” – it surely doesn’t mean that one out of four have english as. The functions of english language use of tourism employees in their work with regard to the use of the main functions, the tourism employees employed english for information, followed by providing services, and offering help.